Love Holidays Ireland Best Price Promise Explained

Found the same holiday for less after booking? Love Holidays Ireland offers a Best Price Promise that may allow travellers to claim the difference back if they discover an identical package holiday at a lower price within seven days of booking.

The guarantee applies to eligible package holidays booked online through Love Holidays Ireland. If you find the exact same holiday for more than €10 less, Love Holidays will match the cheaper price and refund an additional €5 per person, subject to the terms and conditions.

For Irish travellers booking holidays from Dublin, Cork, Shannon, Knock and Kerry airports, the Best Price Promise offers extra peace of mind when securing a package holiday. However, strict eligibility requirements apply and every detail of the cheaper holiday must match the original booking exactly.

This guide explains how the Love Holidays Ireland Best Price Promise works, who can make a claim and the key conditions you should know before submitting a request.

👉 Find out more about bookings, payments and protection in our Love Holidays guide.

Find Your Perfect Holiday

What Is the Love Holidays Ireland Best Price Promise?

The Love Holidays Ireland Best Price Promise is a price match guarantee available on eligible package holidays booked online.

If you find the exact same holiday package advertised elsewhere for a lower price within seven days of receiving your booking confirmation, Love Holidays may refund the difference and pay an additional €5 per person.

To qualify, the cheaper holiday must:

  • Be at least €10 cheaper.
  • Be publicly available online.
  • Be available to book at the time of your claim.
  • Match every detail of your original booking.
  • Be priced in euro (€).

The maximum refund available under the Best Price Promise is €500 per booking, including the additional €5 per person bonus.

Who Can Make a Claim?

Only the lead passenger named on the booking can submit a Best Price Promise request.

Claims must be submitted within seven days of receiving your booking confirmation and the holiday must have been booked online through Love Holidays Ireland.

The cheaper holiday must still be available to book when your claim is submitted.

Love Holidays Ireland Best Price Promise - all you need to know

What Must Match Exactly?

For a Best Price Promise claim to be approved, every aspect of the cheaper holiday must be identical to your original booking.

This includes:

  • Departure and return dates.
  • Flight times and flight numbers.
  • Departure airport.
  • Hotel name.
  • Room type.
  • Number of rooms.
  • Board basis.
  • Length of stay.
  • Number of passengers.
  • Transfers and extras.
  • Refundable or nonrefundable room type.

Even small differences between the two holidays may result in a claim being rejected, so it’s important to compare every detail carefully before submitting your request.

Which Holidays Are Not Eligible?

The Best Price Promise only applies to eligible package holidays booked online.

Claims will not be accepted for:

  • Flight only bookings.
  • Hotel only bookings.
  • Holidays purchased using voucher codes.
  • Student discounts.
  • Employee discounts.
  • Cashback offers.
  • Membership promotions.
  • Corporate discounts.
  • Promotional offers not available to the general public.

The cheaper holiday must include all taxes, booking charges and payment fees.

How Do Irish Travellers Submit a Claim?

If you believe you’ve found the same holiday at a lower price, you’ll need to complete the Best Price Promise form through the Manage My Booking area.

Step 1: Log in to Manage My Booking

The lead passenger must log in using their booking details.

Step 2: Complete the Best Price Promise form

You’ll need to provide:

  • Your booking reference number.
  • A screenshot showing the cheaper holiday and price.
  • The full URL of the cheaper offer.

The screenshot should clearly show all package details and the web address.

Step 3: Wait for Your Claim to Be Reviewed

Love Holidays will review eligible claims and, if approved, process the refund.

Travellers should allow up to thirty days for claims to be reviewed and processed.

What Happens if You Booked Using a Payment Plan?

If you booked your holiday using a payment plan or monthly instalments, any approved refund will normally be applied against your remaining balance rather than paid immediately.

The refund amount will reduce the final amount owed on your booking.

If you’d like to understand how instalments and deposits work, see our guide to Love Holidays Ireland Payment Plans & Low Deposits Explained.

What Happens if You Change Your Booking?

It’s important to understand that Best Price Promise refunds do not automatically transfer to amended bookings.

If you change:

  • Your travel dates.
  • Your hotel.
  • Your flights.
  • The number of passengers.
  • Your room type.

you may lose the benefit of the original refund and could be required to pay any new price difference.

Travellers considering changes to an existing booking should also read our guide to Love Holidays Ireland Refunds and Cancellations Explained.

Things Irish Travellers Should Check Before Making a Claim

Before submitting a Best Price Promise request, make sure that:

  • The cheaper holiday is at least €10 less.
  • The holiday is priced in euro (€).
  • Every booking detail matches exactly.
  • The offer is publicly available.
  • The holiday is still available to book.
  • You submit your claim within seven days.
  • You have both a screenshot and the full web address.

Checking these details in advance can help avoid delays or rejected claims.

Frequently Asked Questions

How much cheaper must the holiday be?
The cheaper holiday must be at least €10 less than your original booking before the additional €5 per person bonus is added.
How much can I claim back?
Love Holidays Ireland will match eligible price differences up to a maximum refund of €500 per booking.
Can I claim on hotel only bookings?
No. The Best Price Promise only applies to eligible package holidays booked online.
Can I use voucher codes or promotional discounts?
No. The cheaper holiday must be publicly available and cannot include voucher codes, cashback offers or membership discounts.
How long do refunds take?
Love Holidays advises that claims may take up to thirty days to review and process.
Who can submit a claim?
Only the lead passenger named on the booking can submit a Best Price Promise request.

Compare the Latest Love Holidays Ireland Deals

Love Holidays Ireland’s Best Price Promise gives travellers additional confidence when booking package holidays online. By understanding the eligibility rules and claim requirements, Irish travellers can book knowing that they may be able to claim the difference if they find the exact same holiday for less.

Explore the latest Love Holidays Ireland deals and compare package holidays departing from airports across Ireland.

Related guides for Irish travellers-

Love Holidays Full Guide
Love Holidays – Payment plans and deposits
Love Holidays Ireland – Refunds and Cancellations

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